Effective Date: 01-06-2023
Last Updated: 09-07-2023
At Trendeekart.com, your satisfaction with our digital products is our top priority. Please take a moment to review our Refund Policy to understand how we handle refund requests for our digital offerings.
1. Eligibility for Refund:
1.1 Digital Nature of Products: Given that our products are digital and available for immediate download, we generally do not offer refunds. This is because, once a product is downloaded, it cannot be returned.
1.2 Exceptional Circumstances: We recognize that there may be exceptional situations where a refund is warranted, such as technical issues that prevent product access or if you accidentally purchase the same product multiple times. In such cases, we will consider refund requests.
2. Refund Request Process:
2.1 Contact Us: To request a refund, please contact us at [email protected] within [insert number of days, e.g., 7 days] of your purchase. Provide a clear explanation of the issue or reason for your refund request.
2.2 Evaluation: Our team will review your request and assess whether it falls within the exceptional circumstances mentioned above. We may ask for additional information or documentation to support your request.
3. Refund Approval:
3.1 Approved Refunds: If your refund request is approved, we will process the refund to the original payment method used during the purchase. Refunds may take [insert time frame, e.g., 5-7 business days] to appear in your account, depending on your payment provider.
3.2 Refund Amount: The refund amount, if approved, will typically be the purchase price of the product in question. Any applicable taxes or fees will not be refunded unless required by law.
4. Refunds for Multiple Purchases:
If you accidentally purchase the same digital product more than once, we will process a refund for the additional duplicate purchases. Please notify us at [email protected] with the relevant details.
5. Questions and Assistance:
If you have any questions or require further assistance regarding our Refund Policy, please do not hesitate to contact us at [email protected].
6. Policy Changes:
We may update this Refund Policy periodically. Any changes will be posted on this page, along with the “Last Updated” date. We encourage you to review this policy periodically.
Thank you for choosing Trendeekart.com. We are dedicated to providing exceptional digital products and services, and we are here to assist you with any concerns you may have regarding refunds.